Woodcliff Hotel And Spa Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Customer Service4.4
- Good Value4.4
- Shipping & Delivery4.5
- Return Policy4.3
Recent Customer Reviews (15)
Jacob Taylor
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Betty Forward
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Amarillo Perry
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Annetta Mendez
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Regina Driver
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David Schweizer
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Madieke Scheltens
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Gary Miller
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Andreas Weiß
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Josh Thornton
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Woodcliff Hotel And Spa Pricing
Standard Rooms
$139 - $309
Suites
$399 - $799
Woodcliff Hotel And Spa Pros & Cons
Pros
1
Complete Relaxation & Rejuvenation: Guests can fully unwind in a serene environment designed to pamper mind and body through expert therapies in an elegant setting.
2
Holistic Wellness Experience: Integration of physical activity options with mental/emotional wellbeing initiatives creates a unique destination for healthful escapes.
3
Convenience & Comfort: Modern amenities combined with attentive guest services ensure comfort whether visiting for leisure or business.
4
Inclusive Accessibility: Thoughtful accommodations make the hotel welcoming to guests with diverse needs ensuring everyone can enjoy its offerings.
5
Scenic views and spacious rooms are appreciated by many guests, contributing to a pleasant ambiance.
6
The hotel offers spa facilities, a fire pit, and a golf course, which enhance the overall experience.
7
Some guests find the rooms clean and enjoy amenities like the gym and sauna.
8
Positive experiences with certain staff members, such as an events manager praised for excellent service during weddings.
9
The hotel bar is popular for informal gatherings after events, with some guests enjoying Sunday brunch.
CONS
1
Several reviews mention disorganized service, including poor housekeeping (no daily room cleaning reported) and difficulty in communication before recent improvements in event management.
2
Some rooms are described as outdated or neglected, needing maintenance like painting; issues such as old smoke smells have been reported.
3
Food quality has been criticized as mediocre or disappointing, with frequent menu item shortages noted.
4
Noise disturbances from hotel events (e.g., weddings) can affect guest comfort, especially late at night; complaints about staff not addressing these issues adequately have been made.
5
Facilities like the pool have been reported dirty or broken (e.g., hot tub out of order).
6
Value concerns arise due to perceived overpriced services combined with outdated elements.
Woodcliff Hotel And Spa Features and Benefits
Features
Luxurious Spa Facilities
Recently transformed and expanded spa offering a wide range of treatments including massages, facials, body treatments, manicures, pedicures, designer hair styles, and special event hair or makeup services. Features seven pedicure stations, manicure stations, men's and women's saunas, couples treatment rooms, steam room, hot tub and more.
Wellness Focus
Emphasizes holistic wellness beyond physical fitness to include social, spiritual and intellectual wellness, providing an all-inclusive experience with spa services combined with outdoor activities like golf on a seasonal course and hiking trails for emotional rejuvenation.
Comprehensive Amenities
Fitness center to maintain an active lifestyle, pools for relaxation, concierge services, daily housekeeping, multilingual staff support, and business facilities including a 24-hour business center with over 6,000 sq ft of conference space.
Accessibility
Extensive accessibility features including assistive listening devices, Braille signage, elevators, handrails, phone accessibility kits, pool hoist, and wheelchair-accessible paths throughout the property including the spa and restaurant areas.
Special Packages & Offers
Curated packages such as Spring Romance Package (spa treatments plus gourmet dining), Spring Stay Well Spa Package (overnight accommodations plus $150 spa credit), Tree of Life Package (massage, facial, manicure/pedicure, gourmet treats), and gift cards for personalized experiences.
Complete Relaxation & Rejuvenation
Guests can fully unwind in a serene environment designed to pamper mind and body through expert therapies in an elegant setting.
Holistic Wellness Experience
Integration of physical activity options with mental/emotional wellbeing initiatives creates a unique destination for healthful escapes.
Convenience & Comfort
Modern amenities combined with attentive guest services ensure comfort whether visiting for leisure or business.
Inclusive Accessibility
Thoughtful accommodations make the hotel welcoming to guests with diverse needs ensuring everyone can enjoy its offerings.
Group/Event Discounts
For groups booking events or meetings with a minimum spend of $20,000 before December 1st, 2024: at least 20% off best available rates, waived room rental fees, waived resort fees, discounts on golf and spa services, complimentary open bar time, and food displays.
Scenic Views and Spacious Rooms
Appreciated by many guests, contributing to a pleasant ambiance.
Spa Facilities, Fire Pit, and Golf Course
Enhance the overall guest experience.